Privacy and Policy

This Privacy Policy describes how ECOVEX - Avi Nutritious Animal Feed ("The Company", "We", "Us") collects, uses, and protects your information when you use our website, purchase our cattle/buffalo feed products, or interact with us. We are committed to ensuring that your privacy is protected.

Last updated: November 17, 2025

1. Information We Collect

We may collect the following information from you:

• Personal Identification Data: Name, contact information including email address, phone number, and mailing/shipping address.
• Business Data: Company name, role, business type, and professional qualifications if you apply for a dealership or distributorship.
• Financial Data: Payment details (though we use secure third-party processors).
• Technical Data: IP address, browser type and version, device information, pages visited, and how you interact with our website ("Usage Data").

2. How We Use Your Information

We require this information to understand your needs and provide you with better service, specifically for the following reasons:

• To process your orders and obtain payment for cattle/buffalo feed and other products.
• Internal record keeping and administrative purposes.
• To improve our products, services, and website based on usage analysis.
• To send promotional emails about new products, special offers, or other information we think you may find interesting (you can opt-out at any time).
• To respond to inquiries and provide customer support.

3. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable technical and organizational measures to safeguard the information we collect online. This includes secure server infrastructure, encryption protocols, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience. Cookies are small files saved to your device that help us remember your preferences, analyze website traffic, and provide personalized content. You can choose to accept or decline cookies through your browser settings, though declining may affect website functionality.

5. Information Sharing and Disclosure

We will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. We may share your information with:

• Trusted third-party service providers (e.g., shipping companies, payment processors) who assist us in operating our business.
• Law enforcement or government agencies when required by law or to protect our rights and property.

6. Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. You may also withdraw any consent you have previously given regarding the processing of your personal data.